Thursday, September 2

Dear Ashley

So I got my response from Monique, my friendly gap CSR (go here for my request). It wasn't what I was hoping for but hey, she was very helpful. Thanks Monique!

Dear Ashley,

Thank you for your message. For security purposes we are unable to open attachments that are included with an inquiry. However, we're very pleased that you're shopping with us and want to make sure you find the perfect merchandise for your needs. The Suede bookbag, item #776527 will be available on our site the weekend of September 11, 2010.

We?re sorry this item is not currently available at, but we were able to locate it for you in flint gray at the store locations below. You can use your credit card to place an order from any of these stores by calling and have the product shipped directly to your home. Please note there is a $6.00 shipping charge when shipping an item from a store to your home.

890 Market St
San Francisco, CA 94102
(415) 788-5909

555 N Michigan Ave
Chicago, IL 60611
(312) 494-8580

34th & Broadway
60 West 34th Street
New York, NY 10001
(212) 760-1268

We hope you find this information helpful; we look forward to shopping with you soon at we may be of further assistance, please contact us at or by calling 1-800-GAP-STYLE. If you are calling from outside of the U.S. you may also reach us at 1-614-564-2169.

Customer Service Consultant

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